A patient checking your Sunday timings and consultation fee at 9 pm should not have to wait until Monday. Botalio answers them instantly and captures their name and number, so your front desk has the enquiry ready before the patient calls anyone else.
Get a free demo on your contentA patient finds your clinic online at 9 pm and types, "Are you open on Sunday? What does a consultation cost?" Nobody is online to reply. The patient does not wait around, they search for the next clinic on the list and book an appointment there instead. Your website never even captured their name.
During the day, your reception staff are checking in patients, answering phones, and managing the queue. A visitor on your website asking about timings or fees has to wait, and most of them leave before anyone gets back to them.
What are your timings? Do you accept this insurance? Where exactly are you located? Does Dr. so-and-so see patients on weekdays? Your staff answer these questions on the phone and in person dozens of times a week, time that could go toward patients who are already at the clinic.
Tell Botalio your clinic timings, consultation fees, the doctors who practice there and what they specialise in, and the services you offer. You can paste this in as text or upload a document, and Botalio learns it within minutes.
Add the embed code to your clinic's website, whatever it is built on. The chatbot appears immediately and starts answering visitor questions around the clock.
When a patient shares their number, your front desk gets a WhatsApp alert with their name, phone number, and exactly what they were asking about, so the callback can pick up where the chat left off.
Whether a patient is browsing at 7 am or 11 pm, Botalio answers questions about timings, fees, doctors and services immediately, even when your clinic is closed.
Botalio does not guess. It answers using the timings, fees, doctors and services you have actually told it about, so patients get accurate information every time.
Patients can ask questions in Hindi, English, or other regional languages, and Botalio replies in the same language, so language is never a barrier to booking.
Instead of sending visitors to a separate enquiry form, Botalio collects their name and phone number naturally, as part of the conversation, while they are still interested.
As soon as a patient shares their contact details, your front desk gets notified on WhatsApp, so someone can call back while the enquiry is still fresh.
Patient conversations are stored on servers based in Mumbai, India, in line with India's Digital Personal Data Protection Act.
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See how Botalio answers timing and fee questions for your clinic, trained on your own information about doctors, services and consultation hours.